Player Protection

We take player safety seriously and promote responsible play across our site. Kingdom is committed to providing clear tools and straightforward controls so you can manage your activity and stick to the limits you set. This page explains our practical approach to safe gambling, the options available in your account, how to recognise risky behaviour, and where to find professional support. If you ever need a break or extra help, the options below are available at any time through account settings or by contacting support.

Kingdom Responsible Gambling Principles

Kingdom Responsible Gambling means clear rules, accessible tools and fair treatment. We focus on prevention, early intervention and providing players with self-service controls. Safety is part of account management and customer care.

Tools to Manage Your Gambling Activity

Deposit Limits

Set daily, weekly or monthly deposit limits in account settings. Limits are applied immediately and can help control spending. Contact support to request permanent changes or reductions.

Loss Limits

Choose a loss limit to cap net losses over a set period. Loss limits stop you from losing more than you plan and are visible in your account dashboard.

Session Time Limits and Time-Outs

Use session or time limits to restrict how long you play in a sitting. Time-outs are short breaks from play that temporarily block account access for a chosen period.

Self-Exclusion

Self-exclusion blocks access for longer periods and can be set via your profile or by contacting support. Accounts under self-exclusion are closed to play until the exclusion ends, with options for permanent exclusion if required.

Recognising Signs of Problematic Behaviour

Look for warning signs such as chasing losses, neglecting responsibilities, borrowing to gamble, or playing for extended periods. Sudden changes in deposit patterns or frustration after play are also indicators to pause and reassess.

Guidance for Staying in Control

Create a personal budget and stick to preset limits. Take regular breaks, avoid gambling when stressed or intoxicated, and use account tools before problems escalate. Keep gambling as entertainment and not a way to solve financial issues.

Access to Professional Help and Support Organisations

If you need professional assistance, seek local support services and helplines for problem gambling. Organisations such as Gamblers Anonymous and national gambling helplines provide counselling and practical advice. We can signpost you to external resources and assist with self-exclusion or account restrictions on request.

Contact and Further Assistance

Live chat and email support are available to help with limits, self-exclusion, and queries about the tools shown here. If you want further guidance on Kingdom Responsible Gambling options or need immediate help, please get in touch through your account.